We may modify, update and supplement this policy at any time. The revision takes effect at the time we update.
• The purpose and scope of information gathering
The personal information of members, may be we use legitimate purposes below:
– Used to confirm the order when guests wish to purchase any available public sp
– Use of notification, implementation of promotions, PR for the new services to be used on the website
+ Providing information services by email,
+ Used to analyze consumer trends of our customers, with the aim of building new services, or improve the old service.
+ Used to communicate with our members when investigating customer information, sales promotion, information exchange opinions on the board reviews, comments.
+ Used to answer customer questions, we will answer members by email, phone, or mail to the address of the member, the member questions.
• About the collection of personal information
We also ask customers to provide some additional information that we can use to complete customer service or identification and risk management.
• On the exact requirements of personal information
TRAVEL strives VIETNAMLOCALS in data processing of personal information provided. Therefore, customers are responsible for providing accurate personal information and are updated with new information. Also, we are not responsible for resolving any disputes if the customer information provided discrepancies, inaccurate or forged.
• On the storage and security of personal information
Through this policy, we use the term “personal information” to describe information associated to a particular individual and can be used to identify the individual.
We kept confidential and personal information of customers at the company and ensure safety. Detailed information of the customer such as name, age, address, phone number and email will be stored in order to ensure the interests of the client when using the service.
Time storage of personal information of customers’ personal information will be kept customers from the start the service until the end of service.
Our company ensures the safety of the personal information of customers when they register and use the service at VIETNAMLOCALS TRAVEL.
In the case of companies being attacked gives rise to the risk of loss of consumer information, the company will notify the authorities within 24 (twenty four) hours after discovering the problem.
• Time information storage
We will store the personal information provided by customers in the internal systems of us in the process of providing services to the Client or until complete collection purposes or when the customer has asked cancellations of information provided.
• About the use of personal information
We are committed to only using internal information in accordance with the goals set out.
All the personal information of customers, as well as information exchange between customers and VIETNAMLOCALS TRAVEL are stored and security. We use the information provided to customers:
-Provide Services to customers.
-Send Messages about the operation of information exchange between customers and VIETNAMLOCALS TRAVEL.
-With Touch and deal with customers in special cases.
• The address of the unit to collect and manage personal information
Address: 78 Nguyen Phuc Thai, Kim Long Ward, Hue City.
Tell / Fax: 02343 511 333 Hotline: + 84-935 75 3336
• Commitment to personal information security clients
hip customer information security is an absolute commitment to policies protecting personal information. The collection and use of information for each customer is only done when there is the consent of the client, unless otherwise required to provide the competent authority in love cau.Khong use, no transfer, supply acute or disclosed to 3rd parties any personal information about members in the absence of permission from the members agree.
In the case of information storage server hacker attacks resulting in the loss of personal data members, the website administrator will be responsible for informing the matter to the authorities to promptly investigate and handle notifications members are known for.
In cases where customers discovered personal information being used for improper purposes or is compromised, visitors
- PRIVACY COMMITMENT TO YOU
Vietnam Locals Travel Co., LTD recognizes the confidence you are placing in us through your dealings with us and protecting the privacy and the rights of individuals in relation to their personal information. We will do everything we can to maintain that trust.
Under law, your rights to privacy are also protected. Privacy laws place strict requirements on us to treat personal information collected as confidential, to store your information securely and to allow you easy access to check and correct your information.
- WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU?
We encourage you to browse our website and you can do so without telling us who you are or revealing any personal information about yourself. However, there may be some places on the website where we give you an opportunity to provide us with your personal information. This will help us to get more of an understanding as to what the customers would like to see and what interests them. This can include but not limited to:
What is your personal information?
- Completing an online survey
- When you purchase a product from us using a credit card.
We may collect the following information from you also:
- Your name and contact details, such as your physical address, email address and phone number, passport number…
- Age or birth date
- Details of any products and/or services you have purchased from us or which you have enquired about, and any additional information necessary to deliver those products and/or services and to respond to your enquiries
- Any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or social media.
We collect this information to help customize our services and plan future product developments that you want to see. It also helps to provide you with relevant consumer information and notify you of products and or special promotions that may be of interest to you. It is also collected so that we can provide you with a high standard of customer services and marketing and remarketing across Vietnam Locals through our websites or other social media channels.
We collect your personal information that comes directly from you. We may collect your personal information in a few ways including but not limited to:
- Through your access and use of our website
- When you complete an application
- When you purchase an order or request product information
- When you set up and maintain a user account
- When you complete a customer survey or send us feedback or
- During conversations between you and our representatives.